Privacy Policy & Website Terms and Conditions

Rainier Roofing Company

Privacy Policy & Website Terms and Conditions

As of 8/31/2026

Rainier Roofing Company ("Rainier Roofing," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This document explains our privacy practices and the terms governing use of our website and online inquiry forms.


PART I - PRIVACY POLICY

1. Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name, telephone number, and email address.
  • Property or service address, city, state, and ZIP code.
  • Information about roofing or construction services you request.
  • Information submitted through contact, inquiry, or estimate-request forms.
  • Your preferred method of contact and communication preferences.
  • Communications between you and Rainier Roofing Company.
  • Appointment, estimate, proposal, project, payment, warranty, and customer-service information.


We may also collect limited technical and usage information automatically, such as IP address, browser type, device information, referring pages, pages visited, and similar website usage information through cookies, analytics tools, or comparable technologies.


2. How We Use Information

  • Respond to inquiries and requests for estimates or inspections.
  • Contact you about requested services, appointments, scheduling, and project activity.
  • Prepare and deliver estimates, proposals, contracts, invoices, and project documents.
  • Provide customer service and respond to questions.
  • Communicate by email, telephone, or other methods reasonably related to your request.
  • Maintain customer, project, accounting, warranty, insurance, and business records.
  • Operate, maintain, secure, and improve our website and business systems.
  • Prevent fraud, misuse, security incidents, or other harmful activity.
  • Comply with applicable legal, regulatory, accounting, insurance, tax, and recordkeeping obligations.


3. How We Share Information

Rainier Roofing Company does not sell personal information. We may disclose information as reasonably necessary to:

  • Vendors and service providers that support our website, communications, CRM, scheduling, accounting, payments, or other business systems.
  • Suppliers, subcontractors, or other parties involved in providing requested roofing or construction services, when reasonably necessary.
  • Insurers, accountants, attorneys, consultants, and other professional advisors.
  • Government agencies, courts, or other parties when disclosure is required by law or legal process.
  • Protect the rights, property, safety, and security of Rainier Roofing Company, our customers, employees, or others.
  • Complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.


Mobile information, SMS opt-in data, and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.


SMS consent is collected separately from acceptance of this Privacy Policy and Website Terms. Please see the separate Rainier Roofing Company SMS Terms & Consent for details.


4. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website usage, measure performance, and improve our services. Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.


5. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. No website, electronic transmission, or storage system can be guaranteed to be completely secure.


We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain project and business records, satisfy warranty, accounting, insurance, tax, and legal requirements, resolve disputes, and enforce agreements.


6. Your Choices

  • You may contact us to request correction or updating of personal information you provided.
  • You may use any unsubscribe mechanism provided in applicable marketing email communications.
  • SMS participation is optional and governed by the separate SMS Terms & Consent.
  • Opting out of promotional communications does not necessarily prevent communications reasonably necessary for an existing transaction, contract, project, payment, warranty matter, or service you requested, where permitted by law.


7. Third-Party Websites and Children's Privacy

Our website may link to third-party websites or services. Rainier Roofing Company is not responsible for the privacy, security, or content practices of those third parties. Our website and services are intended for adults seeking roofing and construction services, and we do not knowingly collect personal information online from children under 13.


PART II - WEBSITE TERMS AND CONDITIONS

8. Acceptance and Website Purpose

By using this website or submitting an online inquiry, you acknowledge these Website Terms and Conditions. The website provides general information about Rainier Roofing Company and allows visitors to request information, inspections, estimates, or contact from our team. Website content may be changed without notice.


9. Inquiry and Estimate Requests

Submitting a website form, requesting an estimate, or communicating with Rainier Roofing Company does not by itself create a construction contract, guarantee scheduling or availability, or obligate Rainier Roofing Company to perform work. Any roofing or construction work is governed by the separate written proposal, contract, change order, warranty, or other project documents applicable to that work.


You agree to provide accurate and current information and represent that you are authorized to request contact regarding the property or services identified in your submission.


10. Communications

When you provide contact information and submit an inquiry, you authorize Rainier Roofing Company to respond using the contact methods reasonably related to your request, subject to applicable law and your communication preferences. Consent to receive SMS messages is separate and is not created by accepting these general website terms.


11. Website Content and Acceptable Use

Unless otherwise indicated, website text, graphics, logos, photographs, design elements, and other content are owned by or licensed to Rainier Roofing Company and are protected by applicable intellectual-property laws. You may view and use website content for personal, noncommercial purposes related to evaluating or obtaining our services.

You may not use the website to:

  • Submit false, fraudulent, misleading, unlawful, or malicious information.
  • Interfere with the operation, security, or availability of the website.
  • Attempt unauthorized access to website systems, accounts, or data.
  • Introduce malware, automated attacks, or other harmful code or activity.
  • Use website content or systems in violation of applicable law or the rights of others.


12. Third-Party Links and Services

The website may contain links to third-party websites, manufacturers, platforms, or services. Those third parties operate independently and may have their own terms and privacy practices. Rainier Roofing Company is not responsible for third-party content, availability, security, or practices.


13. Website Availability and Disclaimer

We make reasonable efforts to provide accurate and useful website information, but we do not warrant that the website will always be available, error-free, complete, or current. Website descriptions, examples, photographs, pricing references, promotions, timelines, and other general information are not a substitute for the terms of a project-specific written agreement.


14. Limitation of Liability

To the fullest extent permitted by applicable law, Rainier Roofing Company will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of, inability to use, or reliance on this website. Nothing in these terms limits liability that cannot lawfully be limited or excluded.


15. Governing Law and Severability

These website terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. If any provision is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. Separate project contracts may contain their own governing law, venue, dispute-resolution, or other provisions.


16. Changes to This Policy and These Terms

We may revise this Privacy Policy and these Website Terms and Conditions from time to time. Updated terms will be posted on the website with a revised effective date.


Contact Us

Rainier Roofing Company
Seattle, Washington
Phone: (206) 347-8191
Website: www.rainierroofingcompany.com